The enquiries you already have, followed up properly.
Old, unconverted enquiries re-engaged automatically and personally — turning yesterday's missed opportunities into tomorrow's booked consultations.
Old leads aren't dead leads — they're just unanswered.
Most clinics have months (sometimes years) of enquiries that never got a proper follow-up — a missed call, an unanswered DM, a form nobody chased. Lead Reactivation treats that inbox as an asset, not a backlog.
From cold enquiry to booked consultation.
Identifies old leads
Old, unconverted enquiries already sitting in your systems are identified and reviewed.
Segments by relevance
Leads are grouped by treatment interest and how recently they enquired, so outreach stays relevant.
Personalised re-engagement
Each lead gets a genuinely relevant message — not a mass blast — via WhatsApp, with email where deliverable.
Qualifies and books
The same AI Receptionist qualifies interest and books the consultation directly into your calendar.
Relevant outreach, not spam.
The most effective and least intrusive channel for re-engagement — a direct, personal message rather than a cold call.
Used as a secondary channel where a valid email address exists and deliverability is confirmed.
✓ Compliant by design
Every re-engagement message includes a clear way to opt out. We don't guarantee results, and we don't recontact anyone who's asked not to be.
See exactly what old leads are worth.
Every re-engaged lead, every response, and every booking flows into your Growth Dashboard — so reactivation isn't a guess, it's a visible, measurable part of the platform. Not sure what your old leads could be worth? Try the ROI Calculator.
Every campaign, every response, one screen.
What's running, and what's working.
| Campaign | Leads | Replies | Status |
|---|---|---|---|
| 60+ day cold leads — WhatsApp | 92 | 21 | ● Active |
| Consultation no-shows — Email | 34 | 8 | ● Active |
| Post-treatment repeat visit | 117 | 9 | ● Active |
| Spring promotion — Q1 | 68 | 14 | Completed |
Reply received Rebooked
A 60-day cold lead replied on WhatsApp and rebooked a consultation.
Opt-out received Removed
A lead requested no further contact — removed from all active campaigns immediately.
£31,000 in revenue from our first pilot partnership.
Our first partner clinic's 4-week pilot generated 84 booked consultations from 327 answered enquiries across the platform, with reactivated leads contributing to that total — real, early results from an active pilot, not a projection. Read the full case study →
Book a Reactivation Audit →