Never miss another patient enquiry — the Aura Aesthetics pilot.
Aura Aesthetics became Nexora Creative Studio's first pilot partner clinic. Over a 4-week trial, AI Receptionist answered their calls, messages and DMs — including everything that happened outside opening hours.
A clinic doing everything right, still losing enquiries.
Aura Aesthetics had a strong reputation and steady demand — but like most clinics, their front desk couldn't be everywhere at once. Calls after 6PM, weekend DMs, and enquiries during busy periods weren't being followed up quickly enough. There was no way to know exactly how many bookings this was costing, only a sense that it was happening.
AI Receptionist, live within days.
We connected Nexora's AI Receptionist to the clinic's existing phone number, trained it on their treatments and pricing, and set it live for a 4-week pilot. Every call and message was answered immediately — qualified, given accurate pricing information, and booked directly into the clinic's calendar where appropriate. Anything sensitive or complex was handed off to the clinic's own team with a summary of the conversation so far.
37 enquiries the clinic would otherwise have missed entirely.
In four weeks, AI Receptionist answered 37 enquiries that arrived outside normal opening hours — enquiries that would previously have gone to voicemail or an unanswered DM until the next working day, if they were followed up at all. 14 of those enquiries converted directly into booked consultations, and every single call during the pilot was answered within 3 rings.
"We didn't realise how many enquiries were slipping through the cracks after hours until Nexora started answering them. Within the first month we had consultations booked that we'd never have known about otherwise."
Results from an active pilot partnership. Full case study with named clinic and long-term results coming soon.
See what a pilot could look like for your clinic.
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